We present to you a menu of tidbits collected in recent days that are too short for blog posts and sometimes too long for a tweet (when we want to add clarifying comments). Headings provide a light grouping to help you skim the offerings. Bon appétit!
Where to Discuss Accessibility?
The Accessify Forum is an excellent place for accessibility discussions – for developers, technical communicators. All are welcome! A recent topic showing the versatility and importance of this forum discusses who is responsible or accountable for accessibility issues. Stop by soon.
Where to Learn About Accessibility?
It depends. Next question. No, seriously, this is a big topic because it depends on what you mean by accessibility. Do you write code? Do you write policies and procedures? Your accessibility focus will depend on your actual work. However, a good foundation is good for everyone, so stopping by the WaSP InterAct Curriculum will always be a good choice. Get your bearings on the About page. (By the way, it’ll be time to say Happy Birthday soon. WaSP InterAct was born at the South by Southwest Interactive conference in March 2009.)
Another good starting point is ScrunchUp, the web magazine for young designers and developers.
More resources can be found at The OneVoice for Accessible ICT. OneVoice aims to “assist organisations in embedding accessible information and communication technologies (ICT) as a fundamental part of their diversity and inclusion values and culture.” It is a new, still developing site, so come back frequently to find resources for best practice, tools, and guidelines for web designers and developers, HR and IT departments, and other parts of the organization involved in building accessible ICT.
Text Alternatives
Alt and title attributes are parts of the web content that aren’t immediately visible, yet they are important to know and understand.
Get help from Ian Pouncey’s articles: Alt attributes and Title attributes. Steve Faulkner, The Paciello Group, has been diligently updating the draft for HTML5: techniques for the provision of text alternatives – another resource to monitor. Finally, Vlad Alexander asks how web browsers should render alt text.
Definitely an area for technical communicators to monitor!
Short and Sweet – Abbreviations
Make a note of “a11y” and “tsaccess” for future reference.
“a11y” stands for “accessibility”. A is the first letter, y is the last letter, and 11 is the number of all the other letters in between the a and the y! Some might recognize this model from “l10n” (localization) and “i18n” (internationalization). In the world of Twitter, saving letters counts! Purists will cringe, and others will argue that these terms are not clear, but they are here to stay.
“tsaccess” is a new term that stands for “touch screen accessibility”. Touch screens are getting a lot of attention with iPhones, the iPad, and other devices with touch-sensitive screens. Where is the accessibility in that? Jennison Asuncion coined “tsaccess” as a hash tag that can be used to discuss this topic on Twitter, in conferences, or wherever hash tags are used.
Connect the Dots
Braille for Everyone is an interesting new initiative that could lead the way to less expensive braille devices, which could promote a wider use of Braille. Why Braille? You may recall a recent article in the New York Times about Braille and literacy that went around Twitter. Audio books and videos are convenient to use when we are on the go, and videos seem to be touted as the way for technical communicators to make documentation in the futures. The literacy issue that has been raised in connection with the decline in Braille sounds quite alarming. One blogger even asks can Braille become obsolete. Technical communicators preparing single-sourced material to be delivered in multiple ways should be very concerned about literacy issues for that material. It is a topic worth monitoring.
Employment
This article suggests when to consider revealing a disability to a prospective employer. Your mileage may vary depending on your local laws and situation, but the article has some useful insights.
Employers should read People with Disabilities: The Talent You Are Missing. No explanation is necessary with that title.
Doing it My Way
The beta version of the accessibility pages for the BBC website is quite impressive. It’s called My web my way and definitely worth a visit, especially for some good old inspiration. The page has links to other great accessibility offerings from the BBC, so grab a cuppa and poke around the site for a while.
An Awesome Newsletter
The University of Minnesota at Duluth has been sending out the Web Design Update newsletter since 2002. Any time news or information is posted to the Web Design Reference site, a newsletter is sent out to subscribers. Get your copy of the newsletter today by following the WDU newsletter subscription information. You can also read past issues on that site. I remember hearing about that site on the STC Lone Writer SIG discussion list years ago. Awesome is the general term used to describe the resources at the Web Design Reference site.
SharePoint and the Technical Communicator
SharePoint is rather notorious among technical communicators – some love to hate it. Offices toss it out on the web because they have it in some package deal. Most could use better training and education, but that requires knowledge about its accessibility. Bruce Lawson wrote about SharePoint accessibility in 2008 and Alastair Campbell wrote about SharePoint 2010 late last year. These two posts should get you talking about accessibility and SharePoint in your workplace.
The Last Word
@gezlemon posted a tweet that was too good to pass up. He writes that it is a true story from Radio 4 (in the UK).
“Right-click on your desktop.”
“Okay.”
“What do you see?”
“Click.”
“What did you do?”
“Wrote click on my desktop.”
Link Contributors
This post was glued together with links or inspiration from many people. They are listed with their Twitter names.
@brucel
@blindperspectiv
@DaveBanesAccess
@gezlemon
@gmcdermith
@ianpouncey
@jennison
@mpaciello
@stevefaulkner
@TCSAssociates09
@webaxe
Related posts
Does your business know about the need for captioning?This recent article might be a wake-up call for people in the United States: Who is Required to Close-Caption?
With only a few exceptions, all programming for broadcast in the United States must be closed captioned.
Fortunately, the article includes the FCC fact sheet for more closed captioning information.
If you make instructional videos, do you want to leave out the potential audience segment that is deaf or hard-of-hearing? Read what one hard-of-hearing person experiences: no captions means you lose a visitor or client.
For one source of information about captioning, we suggest you turn to Twitter and follow the stream of tweets from the people on our Twitter list for topics about deafness, hearing impairments, and captioning. They are the source for much of the information in this article.
There is so much catching up to do with captioning, so once again, we point you to these other great resources for captioning:
- Stanford Captioning
- Captioning Key for educational media
- Resources from Bill Creswell, the captioning-the-internet-one-video-at-a-time guy
In fact, watch Bill Creswell’s video (no sound needed!) to get the message:
Quick note for blind or low-vision readers. Bill Creswell couldn’t get his microphone to work when making this video. Then he realized that his technical difficulty demonstrated the problem hearing-impaired people have with videos. It’s as though someone forgot to turn on their microphone!
I am not deaf and I am not hard-of-hearing. So why do I write this article?
- Because I believe technical communicators are perfectly positioned to introduce and include concepts like captioning into businesses
- Because it is a part of any decent, sensible content strategy
- Because I find subtitles and captions on television quite handy when I want to catch a phrase that was garbled by the actor’s poor articulation
- Because I believe it is a natural service to offer for any business
- Because I got my socks knocked off when I read Oliver Sacks’ Seeing Voices and began to view deafness as a culture, not a disability
- Because it is a matter of human decency
Related posts
We present to you a menu of tidbits collected in recent days that are too short for blog posts and sometimes too long for a tweet (when we want to add clarifying comments). Headings provide a light grouping to help you skim the offerings. Bon appétit!
That Thing Everyone Buzzed About Last Week
The long-awaited new gadget from Apple arrived last week – the iPad. All of geekdom knows that. (As an aside, I wonder how many non-geeks are blissfully unaware of the iPad.) As gadgets go, the iPad seems far more accessible than many other new products on their first day. An article from abledbody about the iPad indicated that not everything was accessible. There was no captioning on the launch for various key videos about the product. Why are things done half-way? It’s wonderful that the product has accessibility features, but the presentation should have had accessibility features, too. Can we have holistic approach to accessibility please? Unless you like people giggling behind your back…
Cognition and Literacy
An excellent blog post surfaced last week asking whether duct tape can mend this hole. There are many good points about literacy and inclusion throughout; it also refers to Jakob Nielsen’s recent Alertbox article about the three stages of the digital divide. Both artices are healthy reading for the technical communicator – and many, many others. I think there is a bow to plain language here, too.
There are several tools available that may help you evaluate literacy issues on your site.
- Flesh is an intriguing tool that can calculate the Flesch-Kincaid Grade Level of a document.
- Style and Diction are GNU software tools that can be used to identify wordy and commonly misused phrases, sentence length, and other readability measures.
- php-text-statistics is a PHP class that provides information about content, including readability scores.
What is cognitive disability? This blog post ponders the difficulties of defining cognitive disability.
Clear Helper wrote an introductory article about the Rix Centre in London. The center “specializes in developing new media technology and its use by people with intellectual disabilities to improve their lives.” They seem to merge two excellent ideas – the use of clear text or plain language and the direct involvement of those using the services. This speaks to the whole idea about involving people with disabilities with the development of the products that affect them. The article has a link to the Rix Centre portal.
Assistive Technology
James Bailey blogs about managing assistive technology in a college setting. He discusses the move “from a medical model definition of disability to a social model disability” in this blog post about the evolving disability-services service model. You might want to follow him on Twitter or grab the RSS feed for his blog to stay up-to-date with his thoughts on this topic and share your own.
It’s great to see the amazing assistive technology products made for kids these days. Recently, several people tweeted about a list of the top nine AT products for special needs kids. This is all very nice, but putting on the technical communication cap reveals something else to this writer: job opportunities. The technical communicator with a skill set full of content strategy, usability, accessibility, and more, would be an excellent employee or consultant for these companies. New career perhaps? Never hurts to try…
Mobility Perceptions
Liz Henry wants to hack a wheelchair. Surprised? Read Jonathan Corbet’s review of Liz’ talk at LCA2010, the recent Linux gathering in Australia. We talk about user-generated content in the software world. User-generated assistive technology, anyone? Liz is a user of a wheelchair. Why shouldn’t she be able to “hack” it? I would never have dreamt of the ideas Liz has – because I don’t use a wheelchair. Proves once more how we need to involve people with disabilities in testing products and services. Without an inclusive approach, so many valuable insights and opportunities are overlooked.
On a similar note, another LCA2010 attendee shared some conference discussions about wheels that brought users of bikes, skates, and wheelchairs together. The “dis” in “disability” disappeared.
Cultural Accessibility Assumptions
There are keyboard shortcuts for navigating a Google search. This is an accessibility experiment from Google, which should be a relief to those with tender wrists. It’s a great idea, but the cultural assumptions get me. Tricks like these are often based on a US keyboard, which I don’t use. I am always left to figure out the necessary adjustments for use on my keyboard. Being stuck like this has led me to spell out instructions when I share any tips. The slash symbol trips me up here. I need to use the shift key because that is the only way I can active the slash key on a Danish keyboard (it’s on the key for the number 7.) These tips for one-key-only shortcuts fail for me here. The moral of the story is – just when you think you have everything figured out, another issue reveals itself.
Web Notes
Your local government has an obligation to provide you with certain services in exchange for all those taxes you pay, right? Well, perhaps, but it doesn’t seem like that’s true when it comes to websites. It seems local authorities/government are the ones with the most difficult-to-use websites! Read a summary of a generalized survey done by Webcredible; the article includes links to a report of the full results.
Checklists for improving your website are always handy. Here’s one that highlights common accessibility mistakes. Read it and evaluate your own strengths and weaknesses. The checklist’s author says you’ll improve the overall accessibility of your site. Universal accessibility. We like!
Raising Awareness
The New York Times reported on a new campaign that uses humor to support disabled people. The campaign, Think Beyond the Label, is “committed to making the business case for employing people with disabilities.” (Side note: They have a message on their About page stating that the site is “Section 508-compliant, and is accessible to people with disabilites.” Great news, I thought, and threw the link into the W3C validator. The result was 34 Errors, 12 warning(s). Oh dear.)
Last, But Not Least
We value inclusion, so don’t forget to help the sighted. (Inclusive Planet has a entire channel dedicated to the lighter side of disability.)
When it comes to the visual side of presentations, some use the “Presentation Zen” book for inspiration. Others turn to Cornify to shop for great images of unicorns and rainbows!
Link Contributors
This post was glued together with links or inspiration from many people. They are listed with their Twitter names.
@AccessForAll
@ClearHelper
@IBMAccess
@inclusiveplanet
@mgifford
@mpaciello
@musingvirtual
@SHRMLI
@sprungmarkers
@vavroom
@visual28
@webcredible
Related posts
We present to you a menu of tidbits collected in recent days that are too short for blog posts and sometimes too long for a tweet (when we want to add clarifying comments). Headings provide a light grouping to help you skim the offerings. Bon appétit!
Accessibility Statements
@mgifford started a page about the need for Drupal accessibility statements on the Drupal wiki. Recently, this good article about the how and why accessibility statements was made available. Who wants to try writing a draft or two for a Drupal accessibility statement?
Conferences
After the success of AccessibilityCamp in Washington, D.C., the idea is spreading to other cities. London, Boston, Seattle. Go to Twitter and search for the hashtags #a11yldn (for London), #a11ybos (for Boston), and #a11ysea (for Seattle) to learn more about those events. May 15 is already earmarked for Boston. What about hosting an accessibility unconference in your town?
Two Second Life conferences are coming soon.
- SL Pro! runs from 23-25 February. It is billed as a conference that will bring together “serious content creators to expand their professional capabilities via two days of high-level seminars, creativity, and critique within the virtual world of Second Life.
- The focus of Virtual World Best Practices, 12-13 March, is “Imagination Around the World”. “From the North, East, West and South corners of the physical world what is evident is the collaborate nature of virtual world participants to share knowledge and experience. This 48 hour conference will indeed provide opportunities for sharing and further understanding virtual world technology.”
Security
No one likes spammers and trolls on their websites, so once upon a time someone invented CAPTCHA as a barrier to such critters. CAPTCHA became very popular because it seemed to work quite well. However, it also became a barrier to people with disabilities, who find it hard or impossibile to crack the CAPTCHA code. Some people have started thinking about alternatives to CAPTCHA. Evengrounds put together a list of CAPTCHA alternatives. Please share this list with your friends. CAPTCHA is like nails on a blackboard to some people!
Education
Becoming an eTeacher is an intriguing site made by several post-graduate students taking a Master’s course in Applied eLearning. It looks useful to any technical communicator preparing any type of instructional design or learning material. Of course, it’s good to see an entire module dedicated to “making your website accessible”.
Byron Reeves, Communication professor at Stanford, discusses avatars in the workplace – “why avatars are likely to be as much of a hit on the job as they are at the box office.” Is this an adaption of Second Life concepts or is this a direct application of Second Life to work activities?
Another example of virtual worlds melding collaboration and learning comes from ISN Virtual Worlds. They are rolling out their Oasis Foundation Virtual World Project. “The Oasis Foundation is an Italian nonprofit providing medical care and assistance to the elderly and disabled. The hope is that a virtual world, in this case one built on top of the Second Life Grid, will provide them an outlet for community interaction as well as some employment.”
Storytelling
Articles and videos get their message across quickly when they tell stories. One such article is called I’m blind, but there’s no need to talk to my dog.
BBC’s Ouch! has a well-done series of videos made by and for people with learning disabilities. Sit back and enjoy these videos. They are audio described and subtitled, too!
Forms
Forms haunt many technical communicators. That’s why it’s important to do them well. Especially when they involve democracy! The Usability Professionals’ Association has developed LEO, the usability testing kit for local election officials.
Manipulation with forms is rather scary. Read Persuasion or Deception and decide whether those forms were intentionally designed to deceive. What if that person had been using a screen reader?
Policies and Procedures
Many technical communicators write policies and procedures full-time. University of Dundee has a Disability Equality Scheme as a part of the strategy on equality and diversity. That sounds like a task for writers of policies and procedures, especially in academic or government workplaces. Why not get inspired by reviewing what the University of Dundee has prepared? This might even be a new career move.
Reading is FUNdamental
That was a slogan when I was learning to read. Reading might be fun, but there are still barriers to reading for all.
In Canada, the Right To Read campaign began this month as a nationwide advocacy initiative to urge Canada’s governments to provide immediate and fair public funding for nationwide accessible library services and protect the right to read of more than 800,000 blind and partially sighted Canadians.
Other problem areas are ebooks or “electronic book readers”, such as the Kindle. Here is an article about using the Kindle in the classroom – Justice Department Reaches Three Settlements Under the Americans with Disabilities Act Regarding the Use of Electronic Book Readers. Another headline reads COAT Affiliate ICDRI Calls For Ending E-Book Famine For People with Disabilities. “In her speech in Geneva, Switzerland, ICDRI’s Cynthia Waddell cited to the Kindle E-book controversy where the text-to-speech (TTS) feature has been turned off. She described this as a growing problem creating “a book famine” for users with disabilities that must be ended now.”
Thom Lohman, from DCMP, recently wrote about the benefits of captioning for literacy. A technical communication example of this would be captioning the video used as documentation for a product being delivered to many different countries. That way, users who are not fluent in the language spoken in the video could use the captions as a supplement to listening to the intructions.
Social Media and Accessibility
I strongly encourage everyone to listen to Jennison Asuncion talk about social media and accessibility with Dr. Norm Coombs from EASI. Social media in his talk refers to Twitter, Facebook, and LinkedIn.
There are many good issues brought up during this 30-minute talk. One example is government agencies using Facebook to make themselves more easily available to the general public, yet not providing services to all due to lack of accessibility. Schedule a listen or a read for your next break. It is worth it!
After you listen to or read that talk, it’s time to go read Joe Dolson’s article about Tips for Accessibility in your Social Media efforts.
Miscellaneous
This color theory quick reference poster is a very useful reference with the basic color wheel, passive versus active colors, color types, color relationships, and much more. There are files you can download to hang on your wall, or use as wallpaper on your computer.
Wheelchair dancing fans in the UK can look forward to a new TV competition on the BBC – for wheelchair dancing. They’ll call it “Dancing on Wheels”. The article includes a brief video clip of wheelchair dancing. All I can say is Wow!
Sad Goodbye
The passing of Jack Pickard at way too young an age last week sent a huge shock through the accessibility community. Many, like myself, only knew Jack through his blog and his tweets, yet we felt as though we lost a friend.
All the tributes across the web speak of a kind, funny, witty, and caring man. His post called Accessibility Allies Against A11y brings a special smile to my lips. It reminds me of a discussion with Jack and several other people on Twitter last autumn about the use of “a11y” as a short-hand version of “accessibility”. I have followed his blog for several years, and now I plan to go back and read or re-read his many posts about accessibility. Do read and share those articles, too. Let’s make the Web accessible and inclusive. It’s a lovely tribute.
Link Contributors
This post was glued together with links or inspiration from many people. They are listed with their Twitter names.
@AccessForAll
@anikto
@ClearHelper
@cynthiawaddell
@dcmp_tweets
@Disaboom
@ePaul_M
@ezufelt
@Jennison
@joedolson
@kelsmith
@mgifford
@mpaciello
@musingvirtual
@nileshsingit
@RehaDesign
@RhiannonSL
@slewth
@sloandr
@sriniworld
@tbabinszki
@waspinteract
@whitneyq








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